Privacy

 

PERSONAL INFORMATION PROTECTION AND PRIVACY

Talk of the Town Travel Ltd (“us”, “we”, or “our”) operates as Leisurely Yours and www.leisurelyyours.ca (the “web site”). We understand how important your privacy is and are committed to protecting your privacy and any personal information we collect about you. The purpose of this Privacy Policy is to inform you about what personal information we collect and how and why we collect it, to outline the steps we take to keep your personal information confidential, and to provide you with contact information should you have questions or concerns about our personal information protection practices.

WHAT IS PERSONAL INFORMATION?

“Personal information” is personally identifiable information such as your name, residential address and e-mail address and includes information about your product and service subscriptions and usage.

WHAT TYPE OF PERSONAL INFORMATION DO WE COLLECT?

We collect various types of personal information. We may collect any of the following:

Your name, billing/shipping address, email address, and telephone number, and credit card information, including card number, card type, cardholder name and expiration date, when you purchase products or services from us.
Personal information you provide to us when subscribing to our newsletters or emails or when you use our web site. This personal information might include your name, e-mail address, phone number and, in the case of our web site, your password and computer information.
Certain technical information from your computer each time you request a page during a visit to our web site www.leisurelyyours.ca. This information is collected from your computer’s web browser to enhance your experience on our web site and may include your IP address, operating system, web browser software, screen resolution, and referrer web site.

HOW DO WE COLLECT PERSONAL INFORMATION?

We collect personal information that is voluntarily provided to us by our customers, web site users and the public in general when they contact us via telephone, e-mail, web browser, or in person.

We may also collect personal information from our business partners and other third parties who have agreed to obtain the consent of the person the information pertains to before disclosing the information to us.

We may also collect personal information through the following means:

Cookies. A cookie is a piece of data stored on a web site user’s computer hard drive containing information about the user. Our site may use cookies to filter content based on user preferences, record IP addresses for analytic purposes, and connect with users’ social media accounts to share content. This information may be stored in the cookie file as encrypted data, to prevent unauthorized persons from viewing the information it contains. Permanent cookie files remain on the user’s computer’s hard drive until they manually delete the file. Cookies, by themselves, cannot be used to disclose your individual identity. A cookie will identify your browser, but not you, to our computer servers when you visit our web site. Most browsers are initially set up to accept cookies, but you can set your browsers to refuse cookies. However, if you do not accept cookies, you may be limited in some areas of our web site.

Web beacons. To assess the effectiveness of promotional and marketing e-mails we send, we may attach a web beacon to the email that provides us with confirmation when the recipient opens the e-mail. This only occurs if the recipient’s computer supports such technology.

WHY DO WE COLLECT YOUR PERSONAL INFORMATION?

We may collect personal information about you and use it for the following reasons:

To provide products and services to you.
For marketing purposes. We may use your contact information to send you emails about promotions, surveys, contests and special events or providing other marketing information to you. Promotional e-mails are intended to inform you of new or unique opportunities, events or special deals that are available from us. You can opt not to receive these emails from us by either clicking “unsubscribe” at the bottom of the email when you receive it or by sending an e-mail that includes your e-mail address and a request that you not receive our promotional e-mails.
To improve the quality of your visit to our web site. We use electronic information such as “cookies” to improve your use of our web site. We collect certain information based on your navigation of our web site to better understand and serve our customers, members and web site visitors. This data allows us to streamline your ability to navigate our web site and develop featured programs and content that will be of interest to our customers and members and web site visitors.
• We may use your personal information to respond when you submit a question or suggestion to us.

THE DISCLOSURE OF PERSONAL INFORMATION

We do not sell or rent any personal information we collect. We may disclose some personal information we collect to service providers who help us provide personalised content and advertising to you. We take steps to ensure that each of our service providers to whom we share personal information are committed to maintaining the privacy of such information as outlined in this Privacy Policy.

HOW WE PROTECT YOUR PRIVACY

We are committed to protecting your privacy. Our employees who have access to your personal information are required to use it strictly in accordance with our Privacy Policy and applicable laws.

We will keep your personal information only as long as it remains necessary or relevant for the purposes set out in this Privacy Policy or as required by law.

There are several places throughout our web site that may link you to other web sites that do not operate under our Privacy Policy. When you click through to these web sites, our Privacy Policy no longer applies. We recommend that you examine the privacy statements of any third-party web sites you visit to understand their procedures for collecting, using, and disclosing your information. We make no promises, warranties or representations about these third party web sites and bear no liability whatsoever for your use of them.

YOUR CONSENT

By choosing to provide us with your personal information you are consenting to its collection, use and disclosure in accordance with the principles outlined in this Privacy Policy. If you are under the age of 18, you must not provide any personal information to us without the consent of your parent or guardian, or as otherwise provided for by applicable law.

We encourage you to review our on-line Privacy Policy on a periodic basis. This Privacy Policy may be updated from time-to-time and your use our web site will be your consent to the collection, use and disclosure of your information as set out in this Privacy Policy.

CONTACT US

If you have any questions or concerns about our personal information collection, use and disclosure practices, please let us know and we will do our best to help you. You can contact us at 416 960 1393 or via email at info@talkofthetowntravel.com.